Privacy Policy
1. Introduction
At PC-AF (pc-af.com), we are firmly committed to safeguarding your privacy and ensuring the responsible treatment of your personal data. We uphold the principles of fairness, transparency, and accountability in accordance with applicable data protection laws including, but not limited to, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended. This Privacy Policy explains how we collect, process, store, disclose, and protect your personal data when you interact with our website and services.
2. Scope and Data Controller Role
This Privacy Policy applies to all users of pc-af.com and governs the data collection and usage practices of our website and associated services. PC-AF is the data controller for all personal data processed through this website, meaning we determine the purposes and means of such processing. If you are located in the EU or UK, PC-AF is responsible for your data in line with GDPR provisions.
3. Categories of Data We Process
We may collect and process the following categories of personal data to operate our website and deliver our services:
a) Usage Data
Information about how you use our website, such as IP address, browser type and version, time zone setting, pages viewed, session duration, referral sources, and system diagnostics.
b) Account Data
When you register or create an account, we collect identifying information such as your full name, email address, postal address, and phone number.
c) Profile Data
Includes customer preferences, account settings, purchase history, and behavioral indicators based on your interactions with pc-af.com.
d) Communication Data
Any correspondence you send us, including support requests, contact form submissions, customer queries, and message history.
e) Technical Data
Device-specific information and system configuration details, including operating system type, hardware model, mobile network, unique identifiers, and browser plug-in types and versions.
f) Transaction Data
Details relating to purchases and payments made on or through our website, including billing addresses, payment methods (processed by third-party services), and delivery information.
g) Preference Data
Information regarding your consents, marketing preferences, survey responses, and areas of interest to help us tailor our services and communications.
4. Legal Bases for Processing Your Data
Depending on the nature of your interaction with pc-af.com, we process your personal data under the following lawful bases, in accordance with Art. 6 GDPR:
– Performance of a Contract: When necessary to fulfill our obligations arising from contracts entered into with you.
– Legitimate Interests: For purposes such as cybersecurity, website optimization, fraud prevention, and customer service, we process your data based on interests that do not override your fundamental rights and freedoms.
– Consent: For marketing, tracking technologies, and when required by law, we obtain your explicit and informed consent prior to processing.
– Legal Obligation: Compliance with legal and regulatory duties to which we are subject.
5. Your Rights
As a data subject under GDPR or a consumer under the CCPA, you are granted the following rights:
– Right of Access: Obtain confirmation of whether your personal data is being processed, and access such data.
– Right to Rectification: Request corrections or updates to inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain conditions (“right to be forgotten”).
– Right to Restrict Processing: Temporarily restrict processing under qualifying circumstances.
– Data Portability: Receive and transmit your personal data in a structured, commonly used, and machine-readable format to another controller.
Under the CCPA, California residents have additional rights, including:
– Right to Know: Obtain information about categories and specific items of personal data collected and disclosed.
– Right to Opt-Out: Decline the sale or sharing of your personal information, if applicable.
– Non-Discrimination: You will not be penalized for exercising your privacy rights.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We have implemented appropriate technical and organizational measures to ensure a high level of data security, including:
– End-to-end encryption for data transmissions
– Role-based access controls to restrict data access
– Regular backups and system redundancy
– Staff training on data protection and incident response
– Ongoing monitoring and vulnerability management systems
Despite these measures, no method of transmission over the internet is entirely secure. Users are encouraged to use discretion when sharing sensitive information online.
7. International Data Transfers
Where applicable, your personal data may be transferred to, and processed in, countries outside your jurisdiction, including the United States, which may have different data protection standards. In such instances, we ensure safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or other lawful mechanisms in accordance with GDPR and similar regulations.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including satisfying applicable legal, accounting, or regulatory requirements. Specific retention periods include:
– Account and Profile Data: Retained for as long as the account is active and for up to seven years thereafter for compliance and audit purposes.
– Transaction Data: Retained for seven years to comply with financial record-keeping standards.
– Communication and Support Data: Retained for three years after last contact.
– Usage and Technical Data: Retained for up to 26 months for analytics purposes.
– Marketing and Preference Data: Retained until you withdraw consent or for up to two years after last interaction.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience. Cookies fall into the following categories:
– Essential Cookies: Required for website operation (e.g., authentication, security).
– Functional Cookies: Enable website enhancements and remembering user preferences.
– Analytical Cookies: Help us understand visitor behavior and improve website performance.
– Performance Cookies: Measure system performance and errors for optimization.
10. Cookie Management and Compliance
You are in control of your cookie preferences. Upon visiting pc-af.com, you are prompted to manage cookie consent. You may modify or revoke your consent at any time via our cookie settings or by adjusting your browser settings.
Under GDPR and CCPA, we only deploy non-essential cookies where we have obtained valid consent. You may also opt-out of data collection and profiling through cookies by following industry-standard mechanisms like “Do Not Track” and global privacy control signals.
11. Protection of Children’s Data
We do not knowingly collect or solicit personal data from children under the age of 13. If we discover that personal data of a child under 13 has been collected without verifiable parental consent, we will take steps to promptly delete such information. Parents or guardians who believe their child may have provided us with personal data should contact us at [email protected].
12. Policy Updates and User Notification
We reserve the right to modify or update this Privacy Policy as business practices, legal requirements, or technological advancements evolve. Any updates will be communicated on our website. We encourage you to review this page periodically to stay informed about how your data is protected.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, your personal data, or our data protection practices, you may contact us at:
Email: [email protected]
Website: https://www.pc-af.com
We are committed to ensuring your privacy rights are respected and will respond to inquiries in a timely and transparent manner.
This Privacy Policy reflects PC-AF’s dedication to privacy, transparency, and compliance with global data protection regulations. For all concerns pertaining to your data and your rights, we welcome your messages at [email protected].